About us

A proud history, delivering quality aged care.

Our story

Building warm, caring and welcoming communities.

In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.

Today, as part of Bolton Clarke, McKenzie Aged Care has 17 warm, welcoming and homely communities in Queensland, New South Wales and Victoria.

Meet Sally and Mary-Ann McKenzie

Our mission

Why we exist.

We are committed to enriching the lives of people by providing care with compassion, respect and integrity to promote the health, independence and social interaction of seniors.

Our cornerstones

Our Cornerstones guide everything we do.

We have a set of key values that we refer to as our ‘Cornerstones’.

Developed in collaboration with staff, our Cornerstones guide and reflect our philosophy and the spirit, culture and values of everyone who works here.

Policies and procedures

Shaping our culture and behaviour.

McKenzie Aged Care policies and procedures are designed to guide our operations, strategy, and workflow. Our policies ensure consistency in practice, regulate all major decisions, actions, and principles of the business, and help in maintaining quality output.

Our team

Going above and beyond.

At McKenzie, we are so proud of the caring, talented and dedicated people who make living at one of our residences so special.

Our wonderful aged care team is led by a support group of highly-qualified and experienced professionals who ensure that we are always delivering consistently high standards of care, compliance, training, continuous improvement and quality systems right across the Group.

Whatever you need, we’re here to help.